Most Frequently Asked QuestionsCan I change the shipping address for one of my orders?
As long as your order has not been sent to the shipping and packing department at our warehouse, you can change the shipping address on your order in your account. Click on the link next to the order you wish to edit to change your shipping address. If a link to change your shipping address does not appear, your order has either already shipped or has been sent to shipping and packing at our warehouse.
You can cancel an order yourself within 30 minutes of submitting it. Simply look up your order history and make any necessary modifications.
If more than 30 minutes have transpired, go to the Contact Us page and use the comment box to send us your cancellation request. Please include your order number and specific details about the item(s) you wish to remove from your order. We will notify you of the status of your cancellation as soon as we can.
**Please note: Orders that have already been sent to our warehouse for packing and shipping cannot be canceled or modified.
Yup. US customers automatically receive free standard shipping on all orders.
Heck Yes, We Do!
Shipping costs for orders shipped outside of the U.S. vary depending on where your order is being shipped.
Due to High Demand for our Products, shipping may take between 2-3 Weeks and in rare cases, 4-6 Weeks, and if that occurs to you, we apologize for the inconvenience.